Accessibility

1) Our Commitment

We strive to ensure that our website is accessible to the widest possible audience, regardless of circumstances and abilities. This means you should be able to:

• Navigate most of the website using a keyboard only.
• Navigate most of the website using speech recognition software.
• Listen to most of the website using a screen reader.
• Increase text size without the website losing functionality.
• Experience high contrast colors if needed.

2) Conformance Standards

Our website has been developed following the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a technical reference. These guidelines explain how to make web content more accessible to people with disabilities.

We work to comply with:

• Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies.
• Standard EN 301549 on accessibility requirements for ICT products and services.
• Royal Decree 1112/2018 on accessibility of websites and mobile applications in the public sector in Spain.

3) Accessibility Features

Our website incorporates the following features to improve accessibility:

• Keyboard navigation: All functions are available via keyboard.
• Alternative text: Images include text descriptions for screen readers.
• Clear structure: Use of hierarchical headings and semantic HTML5 structure.
• Color contrast: Adequate contrast ratio between text and background.
• Adjustable text size: Text can be enlarged up to 200% without loss of functionality.
• Descriptive links: Links provide clear context about their destination.
• Accessible forms: Clear labels and understandable error messages.
• Videos with subtitles: Multimedia content with text alternatives when available.

4) Compatibility with Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Speech recognition software
• Screen magnifiers
• Browsers with built-in accessibility features

Supported browsers: Chrome, Firefox, Safari, Edge (current and previous versions)

Devices: Desktop, laptop, tablet and mobile

5) Known Limitations

Despite our efforts to ensure accessibility, there may be some limitations. We are currently working on:

• Improving accessibility of third-party content embedded on the site.
• Ensuring full compatibility with all assistive technologies.
• Optimizing the mobile experience with screen readers.

If you encounter any accessibility barriers, please let us know.

6) Third Party Content

Some features of our website may depend on third-party services (such as maps, videos or booking tools). While we work with vendors committed to accessibility, we cannot always guarantee complete accessibility of these external contents.

7) Feedback and Contact

We value your feedback on the accessibility of our website. If you encounter accessibility issues or have suggestions for improvement, please contact us:

Email: info@uniqluxuryproperties.com

Please include in your message:

• The URL of the page where you found the issue.
• A description of the accessibility problem.
• The browser and assistive technology you are using (if applicable).

We will do our best to respond to your inquiry within 5 business days.

8) Continuous Improvement

Accessibility is an ongoing process. We regularly review and improve our website to ensure it meets the latest accessibility standards. Our actions include:

• Periodic accessibility audits.
• Ongoing team training on accessibility.
• Testing with users with diverse abilities.
• Content updates to maintain compliance.

9) Complaints Procedure

If you are not satisfied with our response to your accessibility feedback, you may contact the competent authorities:

In Spain: You can file a complaint with the General Directorate for the Rights of Persons with Disabilities of the Ministry of Social Rights and 2030 Agenda.

10) Contact Information

UNIQ Luxury Properties
Email: info@uniqluxuryproperties.com
Website: www.uniqluxuryproperties.com